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Operations Administrator
$99k-129k (estimate)
Full Time | Medical Technology 1 Week Ago
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Hitachi High-Tech America, Inc. is Hiring an Operations Administrator Near Westford, MA

Description

WORK STYLE DESIGNATION: Onsite

WORK STYLE REQUIREMENT: Onsite

WORK LOCATION: Westford, MA (BOS) Office

EXPECTED PAY RANGE: $19.68 - $27.07 per hour

This pay range is for the position's base salary only. This position may be eligible for other compensation including incentive pay and/or allowances. Candidates will receive additional information during the interview and selection process.

PRIMARY RESPONSIBILITIES

  • Vet customer PO's and create sales orders in ERP system. {E}
  • Create and maintain customer accounts, including asset & service order creation.
  • Work closely with Divisional resources in risk and legal departments, as required. {E}
  • Acknowledge customer requests and use critical thinking to resolve or reroute issues and provide timely feedback. {E}
  • Communicate internally with team members utilizing various communication channels, including Salesforce chatter, telephone, Teams, and email. {E}
  • Work with operations and quality staff to resolve quality issues; to include customer complaints, internal process issues, and supplier issues. {E}
  • Analyzes and monitors the use of all resources within the operations group to determine the efficiencies and effectiveness of processes and procedures and recommend adjustments as needed. {E}
  • Partner with material planning group to ensure supplier orders are placed timely and inventory limits are adjusted based on forecast. {E}
  • Manage incoming mail and distribute to the correct departments. {E}
  • Assist with tracking instrument order backlog. {E}
  • Participate in physical inventory counts. {E}
  • Track progress towards annual KPI goals set by management and identify opportunities to improve outcomes. {E}

EDUCATION, LICENSES, AND/OR CERTIFICATION REQUIREMENTS

  • Associate degree or equivalent

EXPERIENCE AND TRAVEL REQUIREMENTS

  • 3-5 years of combined experience in operations and a customer support related role.
  • Less than 5% travel - to other Hitachi offices.

SKILLS AND ABILITIES REQUIREMENTS SAFETY REQUIREMENTS

  • Able to think creatively and find solutions to complex situations.
  • A result driven individual who can collaborate with other team members to complete tasks in a timely manner. Highly organized, self-motivated, and strong willingness to learn.
  • Ability to work independently with little supervision but maintain effective communication with management, internal staff, customers, and suppliers as needed.
  • Excellent interpersonal skills with proven ability to create positive working relationships.
  • Strong analytic skills, problem solving, and business acumen.
  • Proficient in EXCEL and other Microsoft office applications
  • Experienced with MTE or similar SAP system.
  • Experience with Salesforce.

Equal Opportunity Employer (EOE)-Females/Minorities/Protected Veterans/Individuals with Disabilities

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to

Job Summary

JOB TYPE

Full Time

INDUSTRY

Medical Technology

SALARY

$99k-129k (estimate)

POST DATE

04/20/2024

EXPIRATION DATE

06/19/2024

WEBSITE

hitachi-hhta.com

HEADQUARTERS

GAITHERSBURG, MD

SIZE

25 - 50

TYPE

Private

CEO

DR MANOJ JAIN

REVENUE

$10M - $50M

INDUSTRY

Medical Technology

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The following is the career advancement route for Operations Administrator positions, which can be used as a reference in future career path planning. As an Operations Administrator, it can be promoted into senior positions as a Retail Store Office Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Operations Administrator. You can explore the career advancement for an Operations Administrator below and select your interested title to get hiring information.

If you are interested in becoming an Operations Administrator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Operations Administrator for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Operations Administrator job description and responsibilities

A top-notch operations administrator should be highly organized and thrive under pressure.

03/16/2022: Columbus, OH

An operations administrator primarily edits, plans, coordinates, or directs the administrative services of an organization.

03/11/2022: Springfield, MA

An Operations manager also monitors operating trends that affect efficiency, cost savings, energy savings, time savings, and employee safety.

02/06/2022: Rock Island, IL

Operations management entails studying the use of raw materials and ensuring minimal waste occurs.

03/26/2022: Ann Arbor, MI

Handling the overall business management of healthcare facilities, Health Services and Hospital Administrators ensure that the services provided are the best possible.

04/14/2022: Rock Island, IL

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Operations Administrator jobs

A operation administration management develop long-term business strategies and manages the planning of department budgets and objectives.

02/18/2022: Daytona Beach, FL

Monitoring profit margins and employee productivity are also tasks of a operation administrator

03/12/2022: Norfolk, VA

An administrator manages user access and security.

02/06/2022: Kingsport, TN

The experienced operations manager will ensure safe and efficient operations.

01/21/2022: Roanoke, VA

They may run the risk of producing men with highly developed human skill who lack the conceptual ability to be effective top-level administrators.

03/26/2022: Grand Forks, ND

Step 3: View the best colleges and universities for Operations Administrator.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College